Socialwave - REVIRO

Privacy Notice

At Socialwave GmbH (Socialwave, "we," "us," or "our"), we are dedicated to safeguarding the privacy and security of your personal information. This Privacy Notice elucidates how we collect, use, disclose, and safeguard the personal information we obtain from our clients when we act as controllers of personal data, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and national Data Protection Laws.
The GDPR impose certain legal obligations in connection with the processing of Personal data. According to the GDPR, Personal data is any data that can be used to identify your person. Thus, Socialwave develop policies, procedures, controls and measures to ensure maximum and continued compliance with the principles of the GDPR and highest protection of your Personal Data. However, detailed information on how the Company protects personal data can be found in this Privacy Notice.
Information We Collect

When we act as the controller of your personal data we collect various types of information in order to provide our services effectively and to improve the user experience. This may include:

Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and billing information.
Review Data: Information related to reviews, ratings, and feedback that you provide or receive through our platform.
Usage Information: Data about how you interact with our platform, such as log files, device information, and usage patterns.
Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience and track usage patterns.

If you are using the website solely for informational purposes, without contacting us or transmitting additional information beyond browsing, we do not collect any personal data except for the information transmitted by your browser to enable website access. This includes:

IP address
Date and time of the request
Time zone difference from Greenwich Mean Time (GMT)
Specific page content requested
Access status/HTTP status code
Amount of data transferred
Website referring the request
Browser type
Operating system and its interface
Language and version

Additionally, cookies may be stored on your computer during website usage. Cookies are small text files associated with the browser you use, through which certain information is transferred to the entity setting the cookie (in this case, us). Cookies cannot execute programs or transmit viruses to your computer. They are used to enhance the website's usability and overall effectiveness.

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

Providing and Improving our Services: Delivering the services you request and enhancing our platform's functionality.
Communicating with You: Sending important updates, notifications, and marketing communications.
Analyzing Usage: Understanding how users interact with our platform to improve user experience and optimize performance.
Compliance and Legal Obligations: Complying with legal requirements and enforcing our Terms of Service and other policies.

In addition, Socialwave may collect and process personal data, such as your name, address, and email address, only when you expressly provide this information for the purpose of contacting us. This data is solely used to process your inquiries (contacts). Personal data is collected when you voluntarily provide information while opening an account or placing an order. We store and utilize data you input in the form—like name, address, email address, purchase history, and payment data—without separate consent, solely for providing our services and fulfilling any contracts with you. When your data is no longer needed, such as for billing, it will be deleted or anonymized and eventually removed after fulfilling tax and commercial law retention obligations. Any use of your data for advertising purposes will only occur with your prior consent.privacyNotice.additionalExtraDataCollectionprivacyNotice.additionalExtraDataCollection2

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may engage third-party service providers to assist us in delivering our services and processing your information.
Legal Compliance: We may disclose information when required by law or to protect our rights or the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Provision of the website and ensuring its security (Article 6 (1) (b) and (f) of the General Data Protection Regulation (GDPR)).
Processing orders (Article 6 (1) (b) of the GDPR).
You have provided consent for the processing of your personal data, such as for marketing purposes (Article 6(1)(a) of the GDPR).

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

Your Legal Rights

As a data subject you have specific legal rights relating to the personal data, we collect from you. Socialwave will respect your rights and will fully respond to any concerns you have as you address it.

Right to be informed - You have the right to be informed about the collection and use of your Personal Data.
Right of access - You may ask for a free copy of your Personal Data that is being used.
Right of rectification - You may ask to erase or rectify inaccurate or incomplete Personal Data.
Right to erasure (right to be forgotten) - You may ask us to erase your Personal Data, as long as there is no justifiable reason for us to continue to do so.
Right to restrict processing - You can ask us to restrict the purposes of your Personal Data processing.
Right to object to processing - You have the right to object to processing when we rely on a legitimate interest. In such a case we shall stop processing your Personal Data unless we prove that compelling legitimate grounds override your rights and freedoms.
Right to data portability - You have the right also ask us to transfer your Personal Data directly to another business.
Right to withdraw consent - You may withdraw the consent you have given us at any time.
Right to report a complaint - If you have concerns about the way we use your Personal Data, you may contact us at support@reviro.co. You also have the right to report us to the Commissioner of Personal Data Protection through the website www.dataprotection.gov.cy.

Retention Of Your Personal Data

Socialwave retain your personal data for as long as it is necessary to fulfil the purposes for which the personal data are processed for. In addition, we hold your personal data in order to meet our legal obligations, to deal with potential complaints and to protect our legal rights in the event of a claim being made. For the determination of the appropriate retention period, we always take in mind the amount, nature, and sensitivity of personal data, the purposes for which we process it and whether we can achieve those purposes through other means. In general, we will delete securely your personal data if they are no longer necessary to achieve the purposes for which they were originally collected. In addition, we will not delete all of your personal data, if you have asked us not to contact you in the future. For this purpose, the Company maintains records containing information about people who do not wish to be contacted in the future (e.g. through group e-mail messages). We categorize your requests as consent for the storage of your personal data for the purposes of maintaining that file, unless you give us different instructions.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Notice on our website or through other communication channels.

Contact Us

If you have any questions or concerns about our Privacy Notice or our data practices, please contact us at support@reviro.co
Effective Date: 13 February 2024